Shipping policy
Where do we ship?
We ship to all EU/EEA countries, as well as Northern Europe: Iceland, Norway, Switzerland, and Liechtenstein.
How is shipping cost calculated?
Shipping costs are calculated automatically at checkout based on your country and order value. You'll always see the exact shipping cost before entering any payment details.
Free shipping on orders over €70 within EU/EEA and Northern Europe.
Estimated delivery times
All our products are made to order by our production partners in the EU.
| Origin | Production | Delivery | Total estimate |
|---|---|---|---|
| Germany & Czech Republic | 1–3 business days | 1–2 business days | 2–5 business days |
| EU/EEA countries | 1–3 business days | 5–8 business days | 6–11 business days |
| Northern Europe (IS, NO, CH, LI) | 1–3 business days | 5–15 business days | 6–18 business days |
These are estimates provided by our production partners. Actual delivery times may vary depending on your location, carrier, and time of year.
Important notes
- Orders are processed on business days (Monday–Friday, excluding public holidays).
- Once your order ships, you'll receive a tracking number by email.
- Delivery delays caused by carriers or customs are outside our control, but we'll always do our best to help.
Questions about your order?
Contact us at info@boou.store and we'll get back to you as soon as possible